Patient Resources

Please contact us via the patient portal for all health related concerns and we will get back to you as soon as possible. Prescription refill requests are processed during normal business hours only and may be delayed based on prior authorization requirements or other circumstances . If a prescription request is received after hours, it will be worked on when the office opens.

A valid credit card will be required to reserve your first consultation.

We attempt to confirm patient appointments as a courtesy only. In order to avoid a no show/cancellation charge, we must receive notice at least 48 hours (2 business days) prior to your appointment time. This allows us to accommodate another patient who wishes to be seen.

Items to bring for In-Person Visits

A Photo ID (driver’s license, passport or other government issued identification)
Your current Health Insurance Cards and Prescription Plan ID card, if the information is not included on your Health Insurance Card.
Your most recent Tests/Laboratory Results/Radiology Reports
Your current Medication List & Pharmacy Information – include dose & frequency
Any Medical Reports you would like included in your file
Glucose Meter/Insulin Pump or CGM – if you have diabetes
Referral if required by your insurance (it is the patient’s responsibility to request a valid referral)

Kindly arrive 10-15 minutes before your scheduled appointment time. We look forward to meeting you!

Patient Portal and Payments

Payments can be made via the portal.

Open the Patient Portal

Notice of Privacy Practices

Please click this link to read our notice of privacy practices.

Notice of Privacy Practices (PDF)

Scheduling an Appointment

Please call our office directly to schedule your appointment: (215) 953-6804

Patient Forms

Please click this link to print all forms, fill them out completely and bring them to your visit.

New Patient Forms (PDF)

Virtual (Telemedicine) Visits

As per CDC Covid-19 guidelines, in order to decrease the spread of the virus in our community by social distancing, we continue to provide Telemedicine visits with our physicians to all our patients. But as we gradually transition into a safer environment and back to in-person visits, we will continue to offer the option of Telemedicine visits as well. Providing remote care in addition to in-office visits will allow us to accommodate the needs of our high-risk patients and those with transportation issues or work/family commitments as we strive to provide ALL our patients high quality care.

You may choose the option of a Virtual appointment, if your insurance allows payment for Telemedicine visits and if our office is a Participating Provider with your insurance.

We use the telehealth Website Doxy.me as a convenience to our patients, which can be accessed via iPhone or Android and if using laptop or tablet, via Firefox or Chrome

Instructions
Click on the button below to be redirected to the virtual waiting room at the time and date of your appointment:

Please log in 5-10 minutes before your scheduled appointment. Check in with your name.
Please be prepared to pay with a valid credit/debit card any amount due when our staff calls you to schedule your visit.
Please have a list handy with any questions for the physician.

Telehealth Consent Form (PDF)

Dr Cavale Telehealth Reception Room

Dr Joseph Telehealth Reception Room

All insurances currently accepted by DEC-PA, LLC have approved telehealth sessions from our Physicians. Please check with your own insurance provider if you have any concerns about your specific plan. You are responsible for any-out-of-pocket deductible/copays/coinsurance or any Televisit fees which will be due at time of your virtual visit to be paid with a valid credit/debit card. We also require at least 48hr advance notice to avoid a cancellation/no show charge for virtual visits. It is essential for you to keep your appointments as scheduled both in-office or virtually, so we can continue to provide prescription renewals and necessary medical guidance to maintain your optimal health.

Please call our office to schedule your virtual visit and check this website for any updates.